She’s Official - Terms and Conditions
Welcome to shesofficial99.com, the online store of She's Fashion Unique Enterprise. By visiting and using this website, you agree to comply with the terms and conditions outlined below.
1. Service Description
She's Fashion Unique Enterprise offers services that include the sale, distribution, and related apparel business for its customers. These terms apply to all purchases and use of products from the Company.
2. Orders and Payment
- Order Confirmation: By placing an order, customers agree to purchase the specified products and accept the details of the order.
- Payment Terms: Payment must be completed according to the Company's specified methods and within the given timeline. Failure to pay on time may result in order cancellation or additional charges.
3. Product Information
- Product Description: Due to the stretch qualities of fabrics, size measurements may vary by 1–3 cm. This is considered within normal tolerance.
- Product Availability: Orders are subject to stock availability. If an item is out of stock or discontinued, the Company reserves the right to cancel the order and issue a full refund.
4. Shipping and Returns
- Shipping: The Company strives to dispatch orders promptly to the address provided by the customer. Customers are responsible for ensuring the accuracy of their shipping details.
- Return Policy: Customers can request returns or refunds based on the Company's return policy. Items must meet the return conditions, and additional fees may apply.
5. Intellectual Property
- Trademarks and Copyrights: The intellectual property, including trademarks and copyrighted materials, belongs to She's Fashion Unique Enterprise. Unauthorized use, reproduction, or distribution of the Company’s brand, logo, or content is strictly prohibited without written permission.
6. Disclaimer
- Limitation of Service: While the Company strives to provide high-quality service, it is not liable for delays or interruptions caused by factors beyond its control, such as force majeure or technical failures.
7. Applicable Law and Dispute Resolution
- Governing Law: These terms are governed by local laws. In case of any disputes, both parties shall attempt to resolve them through negotiation. If negotiations fail, disputes will be settled in the courts of the Company's jurisdiction.
8. Amendment of Terms
- The Company reserves the right to amend these terms and conditions as necessary due to changes in business or legal requirements. Any updates will be posted on the website and take effect immediately upon publication.
9. Terms & Conditions of Sale
Stock Types: We offer both ready stock and pre-order items.
- Ready Stock: Delivery takes 1-3 working days.
- Pre-order: Delivery takes 14-21 working days (excluding weekends and public holidays).
Return Conditions: Items sold cannot be returned unless there are defects larger than 3cm (such as dye issues, irreparable holes, etc.). Customers must contact us within 3 days of receiving the parcel for a return or exchange. After this period, no requests will be entertained.
Unacceptable Return Reasons: Discomfort, differences from expectations, transparency, material thickness, or color issues due to screen resolution are not valid reasons for return. While we do our best to reflect true colors, color differences may still occur. We highlight significant differences in the product descriptions.
Size Considerations: All sizes are manually measured and can have a 1-3cm margin of error. Customers should choose sizes based on the actual measurements provided in the product description. Please note that the model's measurements may differ from those of the customer. We can offer sizing suggestions, but the final decision remains the customer's responsibility.
Parcel Checking: We strongly advise customers to inspect their parcel in front of the delivery person. If any items are missing, please refuse the parcel and contact us immediately. The Company is not responsible for missing items if the parcel is accepted without being checked.